Cancellation & Refund Policy

Refund Policy

All refunds can be processed within 7 days of receiving the products again at our warehouse. The refunds can be made in the shape of Store Credits or via the equal mode of fee as withinside the order placement.

Store Credits are the quickest manner of refund, they’re the shape of cash without an expiry date and no barriers on their utilization, and they’re normally processed inside 24-forty eight hours.

All different refunds (besides for coins bills) can be issued via the equal transaction technique used withinside the unique purchase. For example, in case you used a credit score card as your fee technique, the acquisition quantity can be issued in your credit score card. All online refunds are processed within 7 running days. Any NEFT transaction takes approximately five days to get absolutely processed, however, for Credits Cards the refund quantity will display for your subsequent billing.

Refunds for CBD bills can be issued both via save credit or an account payee cheque withinside the patron’s name (as given in ‘the billing name at the time of purchase). The patron will get hold of the cheque within 15 days of receiving the product, this consists of the transit time.

Cancellation Policy

Any cancellation requests will most effectively be well-known if they’re made within 3-6 hrs of setting the order and a complete refund can be issued for it. However, if the request is made at a time while the product it’s miles already in transit, a nominal In-transit cancellation charge can be charged with 10% of the order value. This is because of the character of our merchandise which can be great fragile items, as soon as in transit, we count on our visitors to proportion part of the transport costs already borne through us.

The patron wishes to elevate a cancellation request to Customer Service at 9813188591 (Monday – Saturday 10:30 AM to 6:30 PM) or electronic mail us at info.gsmprime@gmail.com. We will refund the quantity through the equal mode the patron paid to us besides CBD ( in an effort to be refunded both through save credit or cheque).

Disclaimer

All situations as referred to above might not be implied through legal guidelines and are confined to the periods and situations as referred to and gsmprime.in shall now no longer be accountable for any incidental, unique, or consequential damages, human harm, or loss along with however now no longer confined to lack of business, income, or use whether or not in a motion in settlement or primarily based totally out of or in reference to the use or overall performance of the product. In continuation to the above, the situations shall now no longer have an effect on the alternative provisions and additionally the patron’s statutory rights beneath neath relevant Indian legal guidelines.